Expedient processing and shipping. Good customer service. The pack looks great, I just received it so I cannot speak about durability. I am sure it will be fine, Kelty is an excellent company that makes good products. The only complaint I have is that the pack does not include the whistle on the sternum strap as advertised. I assume it is an older model which could explain the sale on the ACU. Everything else seems to match the description though.
Kyle - March 9, 2012